Yes, we will create a proof for you to review and approve within 2 working days of receiving payment for the order, usually less than 24 hours. Changes such as colours, tweaking the layout, adding or removing words etc can be made on your request until you are 100% happy with the design. We will then print your Star Map art. Allow up to 1 business day per set of requested changes although the usual turnaround time is usually a lot less.
Absolutely, changes such as colours, tweaking the layout, adding or removing words etc can be made on your request until you are 100% happy with the design. We will then print your art. Allow up to 1 business day per set of requested changes although the usual turnaround time is usually a lot less.
We have a standard price structure for all personalised canvas prints with text sold on this website, it can be seen here, this price includes the custom creation of your personalised artwork, emailed proofs whenever changes are requested. If you would like us to create a new design that you have seen elsewhere we will usually be able to do this but depending on the complexity there may be a surcharge. Feel free to email us with an example of what you’d like created if its not seen on our site.
Don’t worry at all, feel free to email us via the contact form here and just state your name or order number along with the changes you would like to make and we will just simply make a correction when we design the artwork, even if we missed your email at first you’re always welcome to request changes to the proof afterwards.
Sure, you are more than welcome to pop by our studio here in Noosaville, Queensland to pick it up, just feel free to write in the notes that you would like to pick it up and we will let you know when it’s ready
Once an order has been placed we will aim to have a proof emailed for your approval within 2 working days, after this proof has been approved we can usually print and dispatch the order within 2 days. Here are some delivery times for Australian cities; Sydney & Brisbane: 1-2 days Melbourne: 2-4 days Adelaide: 3-5 days Perth: 4-8 days Darwin: 5-8 days
We will happily offer a refund of your payment excluding the $50 design fee, this will be paid within 24 hours in the unlikely event that a request should be made however we would prefer to make proof changes until our customers are 100% happy with the final product.
Yes, we are based in Noosaville, Queensland, Australia, or Australian orders will be printed in our studio here with plenty of TLC Applied to ensure the highest possible quality Word Art Print
A brilliant wedding anniversary gift, thanks so much for the helping hand with getting the 2nd print delivered to my Mum.
I purchased this for my mother’s 50th birthday. It was exactly as advertised, the online process was really easy to use, a proof was received the next day with close-ups of the detail too, it was a smash hit! Mum loved it! Thank you so much.
A beautiful, really well-made product and great customer service!
I bought it for a friend’s birthday and he over the moon with it!. Thank you for the extra effort in getting pit delivered in such a short timeframe. Anyone thinking of buying a unique gift idea then this is certainly recommended!
Karolyn & Ben, Kangaroo Point
Thank you so much to all the team at star maps Australia, we received the artwork yesterday and it’s now already sitting above baby Ethans pram, we’re so happy with it.
Emma W, Tamarama
I absolutely love the star map that we bought! It was so easy to order and the quality also perfect, highly recommended.
Ben F, Fortitude Valley
Fantastic website – so easy to navigate and to order the custom sky map as well as amazing customer service afterwards in sending the proof so fast!
Adrian M, Marrickville
I ordered a star map for my first wedding anniversary for my wife and she absolutely loved it! It’s so unique and thoughtful it literally brought her to tears!
Thanks so much for helping me pick the perfect gift!