Terms and Conditions
The Terms and Conditions govern the use of this website (www.starmapsaustralia.com.au) any other URL’s offering the same service for example www.beyondaword.com.au, www.bluehorizonprints.com.au and any dealings with Blue Horizon Prints, Unit 2 Industrial Lane
170 Eumundi-Noosa Rd, Noosaville, 4566, QLD
By placing an order with Blue Horizon Prints, whether by this website, email, telephone or post you are agreeing to our Terms and Conditions. The following terms and conditions have been put into place in order to protect the interests of our customers and our business.
While Blue Horizon Prints has taken meticulous care in preparing the information for this site, it cannot be held liable for any errors or omissions contained. Every effort is made to keep the site updated however information can change without notice therefore Blue Horizon Prints does not guarantee the accuracy of any information on the website, this includes any information provided by third parties.
This website and any information provided by Blue Horizon printing is subject to copyright.
Unless otherwise stated all material is copyright by Blue Horizon Prints. All rights reserved. This website and its contents shall not be reproduced in whole or in part without the specific written permission of Blue Horizon Printing.
When you the ‘purchaser’ submit an image whether by uploading onto the website, email or post ‘you’ have confirmed that ‘you’ have the rights or obtained the relevant written permission for the image in accordance with Australian and International Copyright Legislation and that we at blue Horizon Printing cannot accept any responsibility or liability for any legal action that may arise. Images available on our gallery are used under formal licence agreements with their provider or submitting artist.
Every effort is made to reproduce colours accurately, matching as closely as we can to your image supplied, as viewed on a colour calibrated monitor. In accepting our Terms and Conditions our customers take on the understanding that discrepancies can occur when viewing images on un-calibrated monitors. Colour representation can differ from one monitor to another as can viewing the same image on your camera LCD monitor or a print.
Printing locations & delivery
Due to increased overseas demand for artwork combined with increasing International delivery costs our are printed internationally. We have printing facilities across the globe, Western European orders printed in the Netherlands, US and Canadian orders are printed in Canada and Asian orders outside of Australia are printed in India. We do however maintain extremely high quality for all of our orders such as using premium grade inks and 100% cotton canvas along with market-leading printing technology. We stand by the quality of our products irrespective of where they printed, the quality will be the same.
We purchase or licence our artwork from artists and agencies and every effort is made to offer the very highest quality art in terms of image vibrancy, pixel resolution. Some images on the website have been specifically cropped or amended to suit the sizes available or die to limitations in the image size and shape. Note that all art is sold as seen on the website, the examples represent how the art will look like, if a customer orders a framed print then the art will still look the same as the canvas print example but with the mat and frame around it.
Customer Satisfaction Policy/ Returns policy
We offer a customer satisfaction policy for our customers, if they are not happy with the product due to any issues with the quality such as damage in transit or ink blemishes we will replace the artwork. This policy is limited to individual customers and doesn’t extend to wholesale customers or customers purchasing more than $1000 value of canvas prints or related products. These cases will be assessed on a case by case basis.
We collect personal information about you but NEVER disclose that information to any other entity, except for the purposes of supplying the goods and services to you.
If you have any questions or concerns about the Terms and Conditions above, please contact us at firstname.lastname@example.org
Please note that we withhold the rights to amend our terms and conditions at any time we deem necessary.